Happy Thanksgiving!

Happy Thanksgiving!

I’m Canadian and we’ve already had our thanksgiving celebration. In my mind however, every day is a day of thanksgiving.

Every night, I lay in bed with my son for a few minutes and we talk about the best parts of our day and what we’re thankful for. It’s a ritual that we’ve done pretty much every night since he could talk and continues to this day (even though he’s now 12!) Here’s a little video that I took a couple years ago of our ritual…

I’m thankful for so many things in my life…

  • I’m thankful for having a comfortable home
  • I’m thankful for my loving partner
  • I’m thankful for a beautiful son
  • I’m thankful that I’m financially secure
  • I’m thankful for great health
  • I’m thankful for my fantastic friends and family
  • I’m thankful for the support I receive from you and the other BodyworkBiz subscribers
  • And because I’m eating a piece of toast with Nutella as I’m writing this, I’m especially thankful that someone discovered chocolate

I know there are many people that are not as fortunate as me and who may be struggling in various areas of their lives. My heart goes out to you. Just know that you can change your future. It is possible and it starts with believing you can.

Although my ability to help you is limited, I will do my best to provide you with accessible and practical business resources that you can use to build your practice. My sincere wish is to see you prosper now and into the future.

Happy Thanksgiving!

Eric Brown
www.bodyworkbiz.com
www.worldmassageconference.com
www.thermalpalms.com

6 Steps to Build a Better Practice

I’m happy to announce that I have the feature story for the November/December issue of Massage & Bodywork Magazine. It’s not my first cover story, but I have to say it’s a darn good article and I’m quite proud of it. You can view the digital edition here: http://massagebodywork.idigitaledition.com/issues/21/34

For more practice building resources from Eric Brown and a free subscription to the BodyworkBiz Marketing Tips newsletter, go to: http://www.bodyworkbiz.com

Binge Marketing

What Is Binge Marketing and Why You Should Never Fall Victim to It…

Don’t do it!

Don’t do binge marketing. I see this all too often where therapists suddenly find that their appointment book is looking a little light and figure they had better do some marketing. It was illustrated in an email I received today where the therapist mentioned that “Marketing may be important to me in a FEW WEEKS.”

The unfortunate part is this is an attitude that is widely shared. It’s not an isolated occurrence.

Where I see Binge Marketing in a big way is immediately before holidays like Christmas. I get panicked emails from BodyworkBiz newsletters subscribers asking, “How can I sell lots of gift certificates?” or “What can I do for a promotion for this holiday?”

The thing is, marketing is not something you just do in a few weeks to fix a slow practice. That’s like pulling out a Band Aid from the medicine cabinet to fix a gushing chest wound.

If your practice is not at the level you want it to be, I can almost guarantee that it’s not a techniques issue. You are probably very talented. Your massage does not suck. Taking another techniques class as a way to help your practice is a mistake.

If your practice is not at the level you want it to be, I can almost guarantee that it’s a marketing issue. You didn’t get 500 hours of practical business training in massage school. Your marketing probably sucks. Learning simple ways to incorporate ongoing marketing activities into your practice is the smart thing to do.

I’m not trying to insult anyone. I’m just tired of seeing talented therapists barely scraping by. I’m tired of seeing fantastic therapists leaving the profession because they can’t make a go at it. It’s painful for me to watch great therapists hit the ground, kamikaze style.

So I beg of you, don’t fall into to binge marketing mindset. Binge marketing might keep your business alive, but in the long term it just is not the answer for a satisfying and sustainable practice.

So what’s a therapist to do?

Start by learning more about marketing. If you do not have a highly successful business, then invest at least twice as much time, money and energy in your marketing education as you do in advancing your massage skills.

You can study with me or you can study with someone who you resonate more strongly with. Whatever you decide, make sure that the marketing person you work with is highly experienced and has not just personal success, but is able to translate that success to others with a proven marketing strategy.

For example, before I released the 60 Clients in 60 Days program, I tested the ideas on groups of massage therapists to make sure the strategy worked on a broad range of practices. It allowed me to create pretty much a foolproof strategy. You can read about the successes of the participants here. This is just one of many pages of success stories illustrating what happens when things are done right.

More recently, I’ve turned my attention to web marketing because it’s an important area, but one where most therapists are extremely weak. I have a great deal of expertise to share. Not only do I do large scale web projects like World Massage Conference, the largest event in the history of massage, but I’ve personally developed over 100 websites for massage therapists of which over 95% ended up on the first page of Google within weeks.

For this reason, I developed the Web Marketing MBA program that will pretty much allow someone to learn how to master web marketing. It’s not a binge marketing solution. In fact, the ten sessions are spread over almost a five month period to help encourage sustainability in your practice. I’d like to see you helping people through your hands on skills for the long run. I want you to be successful by taking regular action over the long term in a way that’s practical and doable. I welcome you to take advantage of this valuable and low cost resource:

http://www.bodyworkbiz.com/webmarketing

Whether you decide to join me or not, I want to do whatever I can to discourage you from doing any more binge marketing. Don’t do it. Learn some solid strategies that work and incorporate them into your daily practice to develop a strong sustainable practice that will allow you to benefit increasing numbers of people.

That’s all my ranting for today,

Eric Brown, Grand Massage Poobah
http://www.bodyworkbiz.com

Do you believe that more therapists need to avoid binge marketing. Vote “yes” by clicking the Like button below.

The top social networking sites

httpv://www.youtube.com/watch?v=7HunPiVDp2k

Here’s a comparison of the top social networking sites today and my recommendations on which ones to use in your marketing efforts for your massage business. This is an excerpt from a social media webinar hosted by Ben Benjamin. For more information on how to use social networking sites to grow your massage business go to http://www.bodyworkbiz.com/webmarketing.

Please share with your friends by clicking one of the buttons below.

Press Release Power Guide – Only $7 Bucks!

How do you establish your expertise, increase your credibility and get people talking about you?

Get press coverage!

I’m a big fan of leveraging the press and have done it very successfully, getting coverage for my massage practice in major daily and national newspapers, radio and television.

I’ve produced a comprehensive course about it called “Press Release Profits” that’s available at BodyworkBiz. It takes you step by step through the process of getting media coverage. That course is well worth the investment, but it might seem a little expensive for you right now.

So when I came across a manual called “Press Release Power” by Paul Clifford a press release specialist with Rave Press, I contacted him and made arrangements to get it to you at a very special price.

It’s a solid little guidebook that covers all the basics around press releases and is written by someone that actually knows what they are talking about.

In this 59 page e-book, you’ll learn how to:

  • Write a Press Release that works for you and not against you
  • Have you website rank higher as a result of press release backlinks
  • Get your release gets syndicated across the web
  • Get maximum SEO juice from Google by avoiding one very common mistake
  • Save time thinking up topics (you will get a list from the guide)
  • Select the keywords that actually matter
  • Write Headlines that make your press release spread virally
  • and much more!

Paul sells the book on Amazon for $18.99 and you can go to Amazon to check it out…

However, I’ve purchased the rights to distribute it and you can get right now for just $7. That’s probably less than the cost of lunch at McDonalds (although I never eat there, so I wouldn’t really know.)

I still like my press coverage course better and it’s much more comprehensive, but if you are just exploring the idea and want to know what the benefits are and the basics of getting a press release written and published, this is a fantastic primer at a price that won’t eat through your wallet.

 

 

Click here to purchase “Press Release Power” for only $7

This is an ebook and you will have instant access.  Like almost everything at BodyworkBiz, it’s covered by my 100% no questions asked money back guarantee. So you have nothing to risk by taking action now.

 

How did this man eat an airplane?

 Michel Lotito was an extraordinary man. This elegant Frenchman had a love for food and a fondness for eating unusual objects like bicycles, shopping carts and televisions. His odd appetite earned him the nickname Monsieur Mangetout (Mr Eat Everything).

I first heard of Lotito when he consumed a Cessna 150 airplane. The fact that somebody would eat a plane is bizarre to say the least and I can’t really tell you why he did it.

However, can tell you how he did it. Oddly enough, his approach to eating a plane can go a long way to helping you build your massage practice.

Doing the impossible…

Before we look at how Michel was able to eat a plane, let’s talk about building your massage practice. The two are very much related. Yes, I know it takes a mental leap to go from an airplane to your massage table, but stick with me.

The reason I even bring this up is that a lot of therapists scoff at some of the claims I make. I say things like,

  • You can get 60 new clients in 60 days
  • There’s no reason why you can’t make $60,000 a year
  • You can easily double your business

For therapists who are barely scraping by and who have tried building their massage business in vain, those claims sound ludicrous. They sound as impossible as eating a plane. But if you take some lessons from the plane-eating Frenchman, you’ll see that having a successful massage business is in fact extremely doable.

So how do you eat a plane?

I’ll be the first to admit that Lotito was a little strange. He suffered from pica, a psychological disorder in which people compulsively eat non-food items such as dirt and plastic. Lotito’s condition was first diagnosed around the age of nine, when he started munching on parts of the family TV set.

To make a long story short, he came to realize that he could turn his compulsion into a career and became an entertainer of sorts. He ate beds, chandeliers, television sets through the years until turning his attention to this little baby…

… a Cessna 150 airplane.

Which brings us to the question: How do you eat an airplane? Seems impossible, doesn’t it?

Not if you eat it one bite at a time, apparently. And that’s just what Lotito did. He chopped the plane up into tiny bits. Parts small enough that he could swallow them easily. Each day he ate about two pounds of tiny plane pieces. And after two years…

…it was gone!

What this means for your practice…

Oftentimes when we look at growing our practice the task seems insurmountable. How do you increase your sales an additional $30,000 a year, for example?

To increase your sales that much means an extra 500 hours of massage for the average therapist. That is 12 ½ forty-hour workweeks! How do you do over 12 weeks of massage non-stop?

And that’s exactly the kind of thinking that hangs you up and stops you from moving forward.

Instead of looking at your “massage plane” and saying it’s impossible to consume. Start breaking it down into manageable chunks.

$30,000 means about 500 hours of massage per year. That means about 40 hours of massage per month. Ten massages per week. And only two massages per day.

Lotito ate two pounds of metal a day to reach his goal. Could you do an additional two massages a day to reach your goal?

Sure! Now that seems entirely possible. You could even relax on the weekends and take two weeks holiday per year.

Now it’s a matter of determining how you get the equivalent of two extra massages in per day.

  • You could raise your prices 10%. It’s a small amount, but it’s a bite. And it makes a difference. If you saw just ten clients a week, raising your prices by just 10% would be the equivalent of doing 50 more massages per year without any additional hands on work.
  • You could ask existing clients to upgrade from a 60 minute to a ninety minute massage. For every two people who upgrade, you add the equivalent of another hour of massage revenue.
  • Get new clients. Whether you choose to believe it or not, they are out there. There are not enough therapists to meet consumer demand. I’m involved in a large think tank this fall with major stakeholders in the massage profession to try to find some solutions for getting more people to take up massage as a career to fill the need. There is a clear shortage of massage therapists.

If you are having difficulty getting clients, it’s not because they don’t exist. You just need a little marketing knowledge to reach them. Unfortunately, a lot of what you’ll learn about massage business and marketing in school and from the “massage gurus” is just plain outdated and ineffective. Welcome to the 21st century… 11 years later!

There are innovative, unconventional, but super simple systems that will allow you to easily get at least one new client per day, like my 60 Clients in 60 Days strategy (shameless plug). Every one of those clients has the potential to be an ongoing weekly client, to refer others to your practice, or to purchase gift certificates from you.

Clients seem to dribble or float into your practice. The workload is entirely bearable. The process completely painless. There’s no big drama. You work through the process just a bite at a time.

And then it happens…

…the impossible becomes reality! Your “massage plane” has been eaten!

So learn from the crazy Frenchman. Refuse to get overwhelmed. Break your goals down into manageable bite-sized pieces and take little actions every day to get where you want to be in your career. The impossible will become possible.

Take care,

Eric Brown, Grand Massage Poobah

www.bodyworkbiz.com

PS If you need help getting clients, seriously give the 60 Clients in 60 Days a try and follow it to the letter. It is super simple and it works. Anyone can do it:

http://www.bodyworkbiz.com/60days.php

Online ratings and reviews are important

Here is some compiled stats by Bazaar Voice. Check out this post for some mind-blowing facts and figures…

  • 83% of all holiday shoppers are influenced by customer reviews. (ChannelAdvisor “Consumer Shopping Habits Survey”, August 2010)
  • High product rating will increase likelihood of purchase for 55% of consumers. (eConsultancy, July 2010)
  • Availability of product ratings was a factor for 59% of UK shoppers, as was the availability of user-generated or consumer product reviews (57%). (eConsultancy, July 2010)
  • Nearly two-thirds (64%) of the UK population have researched products/services online within the last 3 months.  (European Commission, May 2010)
  • Rubbermaid found that, when they added reviews to their free-standing inserts (ads included in newspapers), conversion for the coupons increased by 10%. (Rubbermaid Case Study, April 2010.)
  • By 2014, 53% of total retail sales (online and offline) will be affected by the Web, as consumers increasingly use the Internet to research products before purchasing. (Forrester, March 2010)
  • Luxury Institute research revealed that, of the customers who shop for high-end merchandise online, 78 percent of them did so in order to find the best price while nearly as many, 77 percent, did so to compare brands (BrandWeek, January 2010).
  • When making purchase decisions, North American Internet users trust recommendations from people they know and opinions posted by unknown consumers online more than advertisements on television, on the radio, in magazines and newspapers, or in other traditional media. (Nielsen Online, April 2009)

The bottom line: You must maximize your online presence if you want to be successful now and in the coming years.