What’s a Facebook banner and why do you need one?

Facebook is one of the most popular web services online and should reach an incredible 1 billion users this year. That’s right: A billion users!

Marketing gurus over the past few years have been singing the praises of Facebook as one of the most effective ways to get new customers. The most popular way businesses promote themselves on Facebook is through a Facebook Page, often called a Fan Page.

Although Facebook encourages businesses to set up these Fan Pages, they don’t really give visitors much opportunity to find out more about you or to get to your website. Just check out any small business Fan Page for yourself and see how quickly you can find a way to contact the business, by visiting their website, by emailing them or by phone.

From the perspective of Facebook, it makes sense to make this process as difficult as possible so that you stay on their site and view the Facebook ads that provide their revenue.

So when a potential client reaches your Facebook Page you want to make it as easy as humanly possible for them to be able to contact you.

That’s why it’s vitally important that you create a custom banner for you Page, so they know instantly who you are and how to contact you.

Take a look at screen shots of these two Facebook Pages. Which therapists would you be most likely contact?

 

 

The one to the right, of course!

The phone number and website address in that custom banner catch the eye immediately. The branding is obvious. It’s clear what this business is and what they do. There is no hunting around trying to figure out how to contact this therapist. The website address and phone number are prominently displayed. And the top of the banner invites the visitor to “Like” the Page as it draws their eyes toward the Like button.

How do you get your own eye catching banner?

I was surfing through Facebook to find example of people who use banners effectively. Examples were difficult to find.

Then I started searching for designers or services who would create these. I had a difficult time finding any providers to refer you to. One I found charged a minimum of $50 and more were in the $80 to $100 range.

I knew that most therapists wouldn’t want to pay that much despite the fact that it is a worthwhile investment, so I decided to help you out.

I have a full time graphic designer named Bryan on staff and I am setting aside a large portion of his time this month to work on creating Facebook banners for you.

How much?

Just $20! That’s a price anyone can afford. And is a fraction of the price you would pay elsewhere.

I’m only going to do this for January, then I’ll have to put him back to work on other projects. So if you want to make your Facebook Page more effective instantly, then order your banner today.

Click here to order your customized Facebook banner now

Here are some examples of what these might look like:

Making your banner work for you

You can request any information you like on these, but I’ll point out some of the features that will make your banner effective:

  1. At the top there is an image that draws the visitors eyes to your “Like” button and encourages them to click it.
  2. There is a clear call to action like “Call 416-555-1212 Today!” or “Visit our website for this month’s special!”
  3. You phone number or website is clearly displayed to give visitors a way to easily contact you without having to hunt around for contact info.
  4. There is the opportunity to outline your service area or the benefits of your service to motivate visitors to take action.
  5. A logo helps brand your business and improve instant recognition.
  6. A photo of you puts a personal face to your service.

Also notice that you can choose a portion of the banner to use as a thumbnail. Your thumbnail appears beside every post you make to catch people’s attention and to reinforce your brand image.

So get your banner made today. The offer expires at the end of the month and that’s coming up fast.

Click here to order your customized Facebook banner for just $20 ($100)

Your banner will likely be complete within three business days (note: because of the large volume of orders the estimated delivery time for orders placed after January 20 will be from six to ten business days) and I’ll send you a link to a video that explains exactly how to get it on your Facebook Page. It’s a very simple process. This offer expires at the end of January. That’s just days away, so order now.

Please click one of the buttons below and share this with your friends and colleagues before the offer comes down.

Make your newsletter sign-up viral

Here’s an interesting approach to spreading the word about your newsletter used by Get Response that I thought I’d share.

Typically after a person signs up for your newsletter they are brought to a generic thank you page that simply says “Thanks”. Since these people who have just signed up for your newsletter are obviously like what they see on your website, why not give them an opportunity to take some action.

At BodyworkBiz, I provide new subscribers with a special one-time offer as a thank you for signing up. They get a great deal and many of them take me up on that offer.

Get Response does something different. They want new subscribers to let others know about the newsletter by asking them to share it on social networking sites. So their thank you page looks like this:

The results: Approximately 18% of subscribers shared a link to the newsletter signup on Facebook or Twitter. That’s almost one in five subscribers!

Making a small change like this can really help spread the word and increase the number of newsletter subscribers.

How do you do this? Get Response provides some direction and you can check out their original post here: http://blog.getresponse.com/how-to-make-your-sign-up-form-go-viral.html

 

Touch ambassadors?

It’s great to see David Palmer actively writing again and I’m thoroughly enjoying his TouchPro blog. It was about 18 years ago that I first met David Palmer, the “Father of Chair Massage” at a marketing workshop in Toronto. (Note: Although I’m very much associated with developing chair massage in Canada, I didn’t come up with the concept. I’m just the “Son of Chair Massage.”)

That meeting had a profound impact on the way I looked at my role as a massage therapist and in a broader way on my life’s path. There were a couple of ideas in particular that he communicated that changed my thinking about massage and caused me to make a 180 degree turn in my professional life:

1. An important distinction: The difference between massage being acceptable vs. massage being accessible.

In the early 90′s I was fully engaged in the trend to “medicalize” massage in an effort to gain some acceptance by the mainstream. At that time I had taught well over a 1,000 therapists in 2,200 hour massage training programs and was writing a research-based textbook for a large American publisher. I was on a mission to see massage become more accepted by other health professionals, but making that distinction stopped me in my tracks.

As service professionals, we’re not here to serve health professionals or even insurance providers for that matter. We’re here to serve humanity. And the simple fact was (and still is) that massage as it is widely practiced today will never achieve widespread utilization by the public. David Palmer suggests that only 3% of the American public receives regular massage. Therapists can’t believe the number and get upset by it, but he’s right. Having taken considerable time over the years to analyze the numbers from major association surveys, I think he’s probably even a little generous with his estimations.

Bottom line: People need the touch that massage provides. We need to focus less on being accepted by the medical community and insurance providers and focused on making our services more accessible to the mainstream public – creating a grassroots revolution of sorts.

2. Touch as a positive social value

One of the reasons that massage has never achieved a high level of popularity is because of the negative associations with touch. Besides the obvious associations with sex in our culture, it is also associated in a more negative way with abuse, coercion, power and danger, thus creating a touch-phobic culture. As a result, we have a situations where teachers are fearful of comforting young students in any kind of physical way and touching is increasing being banned in schools even between students.

It’s proven beyond a doubt that we need touch as much as we need food and sleep. So we need to transform perceptions around touch and make touch a positive social value.

These two goals, making touch a positive social value and making massage more accessible, have been a driving force in my career much to the dismay of my colleagues.

At the risk of sounding preachy, I have to say that as massage therapists we are uniquely positioned to be ambassadors for positive touch. We have the ability to go far beyond helping a strained hamstring and have the power to change people’s lives in very profound ways through touch.

I encourage you to think about how you can contribute to the cause. What can we do as massage professionals to change attitudes towards touch and make massage more accessible to every man, woman and child? Are you ready to start a touch revolution?

I’d love to hear your thoughts on the issue. Tell me what you think by posting your comments below.

Happy Thanksgiving!

Happy Thanksgiving!

I’m Canadian and we’ve already had our thanksgiving celebration. In my mind however, every day is a day of thanksgiving.

Every night, I lay in bed with my son for a few minutes and we talk about the best parts of our day and what we’re thankful for. It’s a ritual that we’ve done pretty much every night since he could talk and continues to this day (even though he’s now 12!) Here’s a little video that I took a couple years ago of our ritual…

I’m thankful for so many things in my life…

  • I’m thankful for having a comfortable home
  • I’m thankful for my loving partner
  • I’m thankful for a beautiful son
  • I’m thankful that I’m financially secure
  • I’m thankful for great health
  • I’m thankful for my fantastic friends and family
  • I’m thankful for the support I receive from you and the other BodyworkBiz subscribers
  • And because I’m eating a piece of toast with Nutella as I’m writing this, I’m especially thankful that someone discovered chocolate

I know there are many people that are not as fortunate as me and who may be struggling in various areas of their lives. My heart goes out to you. Just know that you can change your future. It is possible and it starts with believing you can.

Although my ability to help you is limited, I will do my best to provide you with accessible and practical business resources that you can use to build your practice. My sincere wish is to see you prosper now and into the future.

Happy Thanksgiving!

Eric Brown
www.bodyworkbiz.com
www.worldmassageconference.com
www.thermalpalms.com

6 Steps to Build a Better Practice

I’m happy to announce that I have the feature story for the November/December issue of Massage & Bodywork Magazine. It’s not my first cover story, but I have to say it’s a darn good article and I’m quite proud of it. You can view the digital edition here: http://massagebodywork.idigitaledition.com/issues/21/34

For more practice building resources from Eric Brown and a free subscription to the BodyworkBiz Marketing Tips newsletter, go to: http://www.bodyworkbiz.com

Binge Marketing

What Is Binge Marketing and Why You Should Never Fall Victim to It…

Don’t do it!

Don’t do binge marketing. I see this all too often where therapists suddenly find that their appointment book is looking a little light and figure they had better do some marketing. It was illustrated in an email I received today where the therapist mentioned that “Marketing may be important to me in a FEW WEEKS.”

The unfortunate part is this is an attitude that is widely shared. It’s not an isolated occurrence.

Where I see Binge Marketing in a big way is immediately before holidays like Christmas. I get panicked emails from BodyworkBiz newsletters subscribers asking, “How can I sell lots of gift certificates?” or “What can I do for a promotion for this holiday?”

The thing is, marketing is not something you just do in a few weeks to fix a slow practice. That’s like pulling out a Band Aid from the medicine cabinet to fix a gushing chest wound.

If your practice is not at the level you want it to be, I can almost guarantee that it’s not a techniques issue. You are probably very talented. Your massage does not suck. Taking another techniques class as a way to help your practice is a mistake.

If your practice is not at the level you want it to be, I can almost guarantee that it’s a marketing issue. You didn’t get 500 hours of practical business training in massage school. Your marketing probably sucks. Learning simple ways to incorporate ongoing marketing activities into your practice is the smart thing to do.

I’m not trying to insult anyone. I’m just tired of seeing talented therapists barely scraping by. I’m tired of seeing fantastic therapists leaving the profession because they can’t make a go at it. It’s painful for me to watch great therapists hit the ground, kamikaze style.

So I beg of you, don’t fall into to binge marketing mindset. Binge marketing might keep your business alive, but in the long term it just is not the answer for a satisfying and sustainable practice.

So what’s a therapist to do?

Start by learning more about marketing. If you do not have a highly successful business, then invest at least twice as much time, money and energy in your marketing education as you do in advancing your massage skills.

You can study with me or you can study with someone who you resonate more strongly with. Whatever you decide, make sure that the marketing person you work with is highly experienced and has not just personal success, but is able to translate that success to others with a proven marketing strategy.

For example, before I released the 60 Clients in 60 Days program, I tested the ideas on groups of massage therapists to make sure the strategy worked on a broad range of practices. It allowed me to create pretty much a foolproof strategy. You can read about the successes of the participants here. This is just one of many pages of success stories illustrating what happens when things are done right.

More recently, I’ve turned my attention to web marketing because it’s an important area, but one where most therapists are extremely weak. I have a great deal of expertise to share. Not only do I do large scale web projects like World Massage Conference, the largest event in the history of massage, but I’ve personally developed over 100 websites for massage therapists of which over 95% ended up on the first page of Google within weeks.

For this reason, I developed the Web Marketing MBA program that will pretty much allow someone to learn how to master web marketing. It’s not a binge marketing solution. In fact, the ten sessions are spread over almost a five month period to help encourage sustainability in your practice. I’d like to see you helping people through your hands on skills for the long run. I want you to be successful by taking regular action over the long term in a way that’s practical and doable. I welcome you to take advantage of this valuable and low cost resource:

http://www.bodyworkbiz.com/webmarketing

Whether you decide to join me or not, I want to do whatever I can to discourage you from doing any more binge marketing. Don’t do it. Learn some solid strategies that work and incorporate them into your daily practice to develop a strong sustainable practice that will allow you to benefit increasing numbers of people.

That’s all my ranting for today,

Eric Brown, Grand Massage Poobah
http://www.bodyworkbiz.com

Do you believe that more therapists need to avoid binge marketing. Vote “yes” by clicking the Like button below.

The top social networking sites

Here’s a comparison of the top social networking sites today and my recommendations on which ones to use in your marketing efforts for your massage business. This is an excerpt from a social media webinar hosted by Ben Benjamin. For more information on how to use social networking sites to grow your massage business go to http://www.bodyworkbiz.com/webmarketing.

Please share with your friends by clicking one of the buttons below.

Press Release Power Guide – Only $7 Bucks!

How do you establish your expertise, increase your credibility and get people talking about you?

Get press coverage!

I’m a big fan of leveraging the press and have done it very successfully, getting coverage for my massage practice in major daily and national newspapers, radio and television.

I’ve produced a comprehensive course about it called “Press Release Profits” that’s available at BodyworkBiz. It takes you step by step through the process of getting media coverage. That course is well worth the investment, but it might seem a little expensive for you right now.

So when I came across a manual called “Press Release Power” by Paul Clifford a press release specialist with Rave Press, I contacted him and made arrangements to get it to you at a very special price.

It’s a solid little guidebook that covers all the basics around press releases and is written by someone that actually knows what they are talking about.

In this 59 page e-book, you’ll learn how to:

  • Write a Press Release that works for you and not against you
  • Have you website rank higher as a result of press release backlinks
  • Get your release gets syndicated across the web
  • Get maximum SEO juice from Google by avoiding one very common mistake
  • Save time thinking up topics (you will get a list from the guide)
  • Select the keywords that actually matter
  • Write Headlines that make your press release spread virally
  • and much more!

Paul sells the book on Amazon for $18.99 and you can go to Amazon to check it out…

However, I’ve purchased the rights to distribute it and you can get right now for just $7. That’s probably less than the cost of lunch at McDonalds (although I never eat there, so I wouldn’t really know.)

I still like my press coverage course better and it’s much more comprehensive, but if you are just exploring the idea and want to know what the benefits are and the basics of getting a press release written and published, this is a fantastic primer at a price that won’t eat through your wallet.

 

 

Click here to purchase “Press Release Power” for only $7

This is an ebook and you will have instant access.  Like almost everything at BodyworkBiz, it’s covered by my 100% no questions asked money back guarantee. So you have nothing to risk by taking action now.

 

How did this man eat an airplane?

 Michel Lotito was an extraordinary man. This elegant Frenchman had a love for food and a fondness for eating unusual objects like bicycles, shopping carts and televisions. His odd appetite earned him the nickname Monsieur Mangetout (Mr Eat Everything).

I first heard of Lotito when he consumed a Cessna 150 airplane. The fact that somebody would eat a plane is bizarre to say the least and I can’t really tell you why he did it.

However, can tell you how he did it. Oddly enough, his approach to eating a plane can go a long way to helping you build your massage practice.

Doing the impossible…

Before we look at how Michel was able to eat a plane, let’s talk about building your massage practice. The two are very much related. Yes, I know it takes a mental leap to go from an airplane to your massage table, but stick with me.

The reason I even bring this up is that a lot of therapists scoff at some of the claims I make. I say things like,

  • You can get 60 new clients in 60 days
  • There’s no reason why you can’t make $60,000 a year
  • You can easily double your business

For therapists who are barely scraping by and who have tried building their massage business in vain, those claims sound ludicrous. They sound as impossible as eating a plane. But if you take some lessons from the plane-eating Frenchman, you’ll see that having a successful massage business is in fact extremely doable.

So how do you eat a plane?

I’ll be the first to admit that Lotito was a little strange. He suffered from pica, a psychological disorder in which people compulsively eat non-food items such as dirt and plastic. Lotito’s condition was first diagnosed around the age of nine, when he started munching on parts of the family TV set.

To make a long story short, he came to realize that he could turn his compulsion into a career and became an entertainer of sorts. He ate beds, chandeliers, television sets through the years until turning his attention to this little baby…

… a Cessna 150 airplane.

Which brings us to the question: How do you eat an airplane? Seems impossible, doesn’t it?

Not if you eat it one bite at a time, apparently. And that’s just what Lotito did. He chopped the plane up into tiny bits. Parts small enough that he could swallow them easily. Each day he ate about two pounds of tiny plane pieces. And after two years…

…it was gone!

What this means for your practice…

Oftentimes when we look at growing our practice the task seems insurmountable. How do you increase your sales an additional $30,000 a year, for example?

To increase your sales that much means an extra 500 hours of massage for the average therapist. That is 12 ½ forty-hour workweeks! How do you do over 12 weeks of massage non-stop?

And that’s exactly the kind of thinking that hangs you up and stops you from moving forward.

Instead of looking at your “massage plane” and saying it’s impossible to consume. Start breaking it down into manageable chunks.

$30,000 means about 500 hours of massage per year. That means about 40 hours of massage per month. Ten massages per week. And only two massages per day.

Lotito ate two pounds of metal a day to reach his goal. Could you do an additional two massages a day to reach your goal?

Sure! Now that seems entirely possible. You could even relax on the weekends and take two weeks holiday per year.

Now it’s a matter of determining how you get the equivalent of two extra massages in per day.

  • You could raise your prices 10%. It’s a small amount, but it’s a bite. And it makes a difference. If you saw just ten clients a week, raising your prices by just 10% would be the equivalent of doing 50 more massages per year without any additional hands on work.
  • You could ask existing clients to upgrade from a 60 minute to a ninety minute massage. For every two people who upgrade, you add the equivalent of another hour of massage revenue.
  • Get new clients. Whether you choose to believe it or not, they are out there. There are not enough therapists to meet consumer demand. I’m involved in a large think tank this fall with major stakeholders in the massage profession to try to find some solutions for getting more people to take up massage as a career to fill the need. There is a clear shortage of massage therapists.

If you are having difficulty getting clients, it’s not because they don’t exist. You just need a little marketing knowledge to reach them. Unfortunately, a lot of what you’ll learn about massage business and marketing in school and from the “massage gurus” is just plain outdated and ineffective. Welcome to the 21st century… 11 years later!

There are innovative, unconventional, but super simple systems that will allow you to easily get at least one new client per day, like my 60 Clients in 60 Days strategy (shameless plug). Every one of those clients has the potential to be an ongoing weekly client, to refer others to your practice, or to purchase gift certificates from you.

Clients seem to dribble or float into your practice. The workload is entirely bearable. The process completely painless. There’s no big drama. You work through the process just a bite at a time.

And then it happens…

…the impossible becomes reality! Your “massage plane” has been eaten!

So learn from the crazy Frenchman. Refuse to get overwhelmed. Break your goals down into manageable bite-sized pieces and take little actions every day to get where you want to be in your career. The impossible will become possible.

Take care,

Eric Brown, Grand Massage Poobah

www.bodyworkbiz.com

PS If you need help getting clients, seriously give the 60 Clients in 60 Days a try and follow it to the letter. It is super simple and it works. Anyone can do it:

http://www.bodyworkbiz.com/60days.php